FAQ

How long does shipping take?

Orders are normally processed within 2–3 business days. Estimated delivery after dispatch is 20–45 calendar days. Customs, weather, carrier capacity, holidays, and other unexpected events may extend the estimate.

Is shipping free?

Orders with a merchandise total greater than US$30 qualify for free standard shipping. Any shipping charge for an order at or below US$30 is shown at checkout before payment.

Can I return an item?

Eligible items may be returned within 30 calendar days after delivery. Email co_schetace@outlook.com before sending anything back. Eligible returns are free and follow our Return and Refund Policy.

How long does a refund take?

After an eligible return is received and approved, we normally issue the refund to the original payment method within 3–7 business days. Your bank or payment provider may require additional time to post the credit.